{"id":37164,"date":"2021-08-25T09:00:10","date_gmt":"2021-08-25T07:00:10","guid":{"rendered":"https:\/\/www.mapaho.com\/contact\/"},"modified":"2025-12-05T11:51:34","modified_gmt":"2025-12-05T10:51:34","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.mapaho.com\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<div id=\"wd-2cbd3882\" class=\"wp-block-wd-section\"\/>\n\n<div id=\"wd-a3b789a2\" class=\"wp-block-wd-row\">\n<div id=\"wd-5d530347\" class=\"wp-block-wd-column\">\n<p id=\"wd-36b48111\" class=\"wp-block-wd-paragraph\">OFT GESTELLTE FRAGEN<\/p>\n\n\n\n<h2 id=\"wd-c9724383\" class=\"wp-block-wd-title title\">FREQUENTLY ASKED QUESTIONS<\/h2>\n\n\n\n<div id=\"wd-810b357c\" class=\"wp-block-wd-accordion wd-accordion wd-style-default wd-titles-start wd-opener-style-arrow wd-opener-pos-end\" data-state=\"first\">\n<div id=\"wd-c0cdcf1e\" class=\"wp-block-wd-accordion-pane wd-accordion-item\"><div class=\"wd-accordion-title wd-role-btn wd-active\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>F\u00fcr welche Einsatzzwecke eignen sich eure Ortungsger\u00e4te?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content wd-active\"><div class=\"wd-accordion-content-inner\">\n<p id=\"wd-18fa2221\" class=\"wp-block-wd-paragraph\">Our devices are used for applications such as vehicle tracking, theft protection, people and animal tracking, fleet management, and outdoor and sports activities. Depending on the model, various functions are available, including real-time tracking, geo-fencing, route history, or alarm notifications. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div id=\"wd-eb8e0dfd\" class=\"wp-block-wd-accordion-pane wd-accordion-item\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>How can I set up and manage my tracker?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p id=\"wd-7199724e\" class=\"wp-block-wd-paragraph\">Most devices can be configured via an app or a web platform. After activating the tracker, you can retrieve live positions, set alarms, and view the route history. We provide an easy-to-understand manual with each device.  <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div id=\"wd-96c78318\" class=\"wp-block-wd-accordion-pane wd-accordion-item\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>What is the difference between a BLE tracker and a GPS tracker?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p id=\"wd-3cfb3c83\" class=\"wp-block-wd-paragraph\"><strong>BLE trackers<\/strong> (Bluetooth Low Energy) operate with very low power consumption and do not require <strong>a SIM card<\/strong>. As a result, they achieve a <g id=\"gid_2\">very long battery life<\/g>, but are generally <g id=\"gid_3\">not rechargeable<\/g>. Location points are received <strong>at longer and more irregular intervals<\/strong>, and tracking depends on the reception of other BLE-enabled devices.  <\/p>\n\n\n\n<p id=\"wd-bf335dcc\" class=\"wp-block-wd-paragraph\"><strong>GPS trackers<\/strong>, on the other hand, determine their position via satellite and transmit data (usually via the mobile network) at <strong>regular, freely adjustable intervals<\/strong>. They offer <strong>precise real-time tracking<\/strong> but require <strong>a SIM card<\/strong> and, due to higher power consumption, have a <strong>shorter battery life<\/strong> or need to be charged more frequently. <\/p>\n\n\n\n<p><strong>In brief:<\/strong> BLE = extremely energy-efficient, long runtime, no SIM, but less accurate &amp; less frequent localization. GPS = precise real-time tracking, SIM-based, but higher power consumption. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div id=\"wd-280ee6b8\" class=\"wp-block-wd-accordion-pane wd-accordion-item\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>How accurate is the tracking?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p id=\"wd-16ccb245\" class=\"wp-block-wd-paragraph\">Modern GPS tracking devices achieve an accuracy of 1\u20135 meters outdoors. In buildings or densely built-up areas, accuracy may vary slightly depending on satellite reception. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div id=\"wd-403ef5e6\" class=\"wp-block-wd-accordion-pane wd-accordion-item\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>Do I need a SIM card for the GPS tracker?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p id=\"wd-57f0b7f6\" class=\"wp-block-wd-paragraph\">No, you do not need to acquire your own SIM card. Our GPS trackers are <g id=\"gid_0\">already delivered with an integrated SIM card<\/g>, which includes a <g id=\"gid_1\">5-year term<\/g>. The <strong>data volume for this period is fully included in the purchase price<\/strong>. You can therefore use the tracker immediately, without additional costs or contract agreements.   <\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"wd-7f72411f\" class=\"wp-block-wd-column\">\n<p id=\"wd-1b058327\" class=\"wp-block-wd-paragraph\">HAVE QUESTIONS?<\/p>\n\n\n\n<h2 id=\"wd-338b01a0\" class=\"wp-block-wd-title title\">WRITE TO US<\/h2>\n\n\n<div id=\"wd-1210f7f0\" class=\"wd-cf7 wd-1210f7f0\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1938-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"1938\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/37164#wpcf7-f1938-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1938\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1938-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wd-grid-g\">\n\t<div class=\"wd-grid-f-stretch\">\n\t\t<div class=\"wd-col\">\n\t\t\t<p><label>Your Name<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"wd-col\">\n\t\t\t<p><label>Your Email<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"wd-grid-f-stretch\">\n\t\t<div class=\"wd-col\">\n\t\t\t<p><label>Phone Number<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"tel-767\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-767\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"wd-col\">\n\t\t\t<p><label>Company<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"text-1\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-1\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div>\n\t\t<p><label>Your Message<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div>\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn-color-black\" type=\"submit\" value=\"ASK A QUESTION\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"class_list":["post-37164","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.mapaho.com\/en\/wp-json\/wp\/v2\/pages\/37164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mapaho.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mapaho.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mapaho.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mapaho.com\/en\/wp-json\/wp\/v2\/comments?post=37164"}],"version-history":[{"count":2,"href":"https:\/\/www.mapaho.com\/en\/wp-json\/wp\/v2\/pages\/37164\/revisions"}],"predecessor-version":[{"id":37456,"href":"https:\/\/www.mapaho.com\/en\/wp-json\/wp\/v2\/pages\/37164\/revisions\/37456"}],"wp:attachment":[{"href":"https:\/\/www.mapaho.com\/en\/wp-json\/wp\/v2\/media?parent=37164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}